Terms of Service
Version 2.1.0 — Last Updated: 8 May 2026
1. The Agreement
These Terms of Service (“Terms”) form a binding agreement between you and Dynamic Labs Limited (“Groundwork”, “we”, “us” or “our”) when you create an account, access or use the Groundwork platform and related services.
By creating an account or using the service, you confirm that you have read, understood and agree to these Terms. If you do not agree to these Terms, you must not use the service.
2. What Groundwork is
Groundwork is an AI-powered construction contract and commercial intelligence platform designed to assist users with analysing and interpreting construction and operational documentation including:
JCT contracts
NEC contracts
SBCC contracts
Framework Agreements
SLAs
Consultant appointments
Subcontract agreements
Amendments and schedules
Related commercial documentation
You upload a contract or document, Groundwork analyses it using AI-assisted technologies, and the platform generates structured outputs including:
Risk reports
Key commercial terms
Obligation tracking
Deadline extraction
Negotiation-support suggestions
Contextual Q&A responses
Everything Groundwork produces is informational and assistive only. Groundwork is not a law firm and does not provide legal advice, professional consultancy services or legally binding recommendations.
Use of Groundwork does not create a solicitor-client, consultant-client or fiduciary relationship of any kind.
3. Eligibility
3.1 You must be at least 18 years old to use Groundwork.
3.2 You must provide accurate and complete information when registering for an account and keep your details up to date.
3.3 If you use Groundwork on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
3.4 You may only upload or process documents where you have the legal right, authority or permission to do so.
4. Your Account
4.1 You are responsible for maintaining the confidentiality of your account credentials and password.
4.2 You are responsible for all activity occurring under your account.
4.3 You must notify us immediately at legal@groundworkapp.co.uk if you suspect unauthorised access to your account.
4.4 We may suspend or restrict access where we reasonably believe:
your account has been compromised;
these Terms have been breached; or
continued access creates operational, legal or security risks.
5. Subscriptions and Payment
5.1 Free Tier
Free accounts include limited monthly contract analyses and selected platform features as described on the Groundwork website or pricing pages.
5.2 Paid Plans
Professional, Business or other paid subscriptions are billed in advance on a recurring basis unless cancelled.
Subscription plans, pricing, feature limits and usage allowances may change from time to time.
5.3 Billing
Payments are processed by third-party payment providers including Stripe, Inc.
Groundwork does not store full payment card details.
Subscriptions renew automatically unless cancelled before the next billing cycle.
5.4 Cancellation
You may cancel your subscription at any time through your account settings.
Cancellation takes effect at the end of the current billing period unless otherwise stated.
Unless required by law, refunds are not provided for unused periods or partially used subscriptions.
5.5 Usage Limits
Monthly analysis limits and usage allowances reset at the beginning of each billing cycle unless otherwise specified.
Unused allowances do not roll over.
Groundwork may restrict access to certain features where plan limits are exceeded.
5.6 Price Changes
We may change subscription pricing from time to time.
Where pricing changes materially affect existing subscribers, we will provide reasonable notice before changes take effect.
Continued use of the Platform after the effective date constitutes acceptance of the updated pricing.
5.7 Sensitive Information
Construction and commercial contracts may contain highly sensitive information. Users upload and process documents through Groundwork at their own discretion and responsibility. Users should avoid uploading information where doing so would breach:
confidentiality obligations;
applicable laws;
regulatory requirements; or
contractual restrictions.
Where appropriate, users are encouraged to redact highly sensitive information before upload.
6. Acceptable Use
You agree not to:
(a) Upload documents you do not have the legal right or authority to share;
(b) Upload special-category personal data under UK GDPR, including health information, biometric data or criminal records, unless you have independently confirmed that you have a lawful basis to do so and the Platform is suitable for such processing;
(c) Attempt to reverse engineer, scrape, replicate or exploit the Platform, outputs, prompts, workflows or underlying systems;
(d) Use automated methods to access the Platform without written permission;
(e) Share account credentials outside your organisation except through authorised team features;
(f) Use the Platform unlawfully or for fraudulent, harmful or abusive purposes;
(g) Attempt to bypass usage limits, subscription controls or platform restrictions;
(h) Misrepresent AI-generated outputs as professional legal advice or definitive contractual conclusions.
Groundwork reserves the right to investigate misuse and suspend or terminate accounts where necessary.
7. Intellectual Property and Uploaded Content
7.1 Ownership of Uploaded Documents
You retain ownership of all contracts, documents and uploaded content. Uploading content to Groundwork does not transfer ownership rights to us.
7.2 Licence to Process Content
By uploading documents, you grant Groundwork a limited, non-exclusive licence to:
process uploaded content;
analyse documents;
generate outputs;
store operational data; and
deliver platform functionality.
This licence exists solely for the purpose of operating and improving the service.
7.3 Model Improvement and Structured Intelligence
If you have consented to our model and platform improvement programme, Groundwork may retain limited anonymised, aggregated or structured intelligence derived from uploaded documents and platform interactions for the purposes of improving workflows, risk detection, system performance and product quality.
This may include:
Clause excerpts
Obligation classifications
Risk indicators
User feedback signals
Q&A categorisation metadata
Negotiation-support interactions
Aggregated operational insights
Before retaining this intelligence data, Groundwork applies automated anonymisation and redaction measures designed to reduce common forms of personally identifiable or commercially sensitive information.
These anonymisation measures are automated and may not identify every possible item of sensitive information, particularly where information appears in unusual formats or outside expected document sections.
Users are therefore encouraged to redact highly sensitive information before upload where appropriate.
Groundwork does not use uploaded customer contracts to train public-facing AI models such as ChatGPT or Claude. Consent for model and platform improvement may be withdrawn at any time through account settings.
7.4 AI Outputs and Professional Responsibility
Groundwork is an AI-assisted analysis platform only.
Groundwork does not replace solicitors, legal advisors, quantity surveyors, commercial managers, consultants or other qualified professionals.
All outputs generated by the Platform are informational and assistive in nature only. They are not legal advice, professional consultancy services or legally binding recommendations.
AI-generated outputs may:
contain inaccuracies;
omit relevant information;
misinterpret contractual wording;
produce incomplete analysis; or
fail to identify contractual risks, obligations, amendments, deadlines or legal issues.
Users must independently review, validate, verify and assess all outputs before relying on them.
Groundwork should not be relied upon as the sole basis for:
legal decisions;
commercial decisions;
contractual responses;
negotiations;
notices;
claims;
project delivery decisions; or
operational actions.
Users remain fully responsible for:
decisions made using the Platform;
contractual compliance;
notices and claims;
negotiations and project communications;
commercial outcomes; and
obtaining appropriate professional advice where required.
We strongly recommend obtaining advice from a qualified construction solicitor or appropriately qualified professional before relying on any contract analysis, particularly where:
high-severity risks are identified;
unusual amendments are present;
significant commercial exposure exists; or
legal interpretation is required.
Groundwork accepts no liability for losses arising from reliance on AI-generated outputs except where liability cannot lawfully be excluded.
7.5 Deadline Tracking and Negotiation Features
Deadline extraction and obligation tracking features are AI-generated and may not identify every contractual obligation, notice requirement or deadline.
Negotiation-support outputs are commercial workflow suggestions only and should not be interpreted as legal advice or recommended legal positions. Users must independently verify all deadlines, obligations and contractual requirements before relying on them.
Groundwork accepts no liability for:
missed deadlines;
invalid notices;
contractual disputes;
unsuccessful negotiations; or
project losses arising from reliance on these features.
7.6 Document Quality and OCR Limitations
Groundwork’s analysis depends on the quality, completeness and readability of uploaded documents.
Where documents are scanned, image-based, handwritten, poorly formatted, incomplete, low-resolution or otherwise difficult to process, Groundwork may be unable to accurately extract or interpret all contractual content.
This may result in:
missed clauses or obligations;
incomplete analysis;
incorrect deadline extraction;
inaccurate risk identification; or
reduced reliability of AI-generated outputs.
Users are responsible for reviewing uploaded documents for completeness and readability before relying on platform outputs.
Groundwork recommends that users upload clear, complete and machine-readable documents wherever possible and independently verify all outputs against the original contract documentation.
7.7 Evolving and Experimental Features
Groundwork is an evolving software platform and certain features, workflows and AI-assisted capabilities may continue to develop, change or improve over time.
Users acknowledge that:
certain features may be experimental or in testing phases;
outputs and workflows may evolve;
risk-detection systems may be refined continuously; and
features may be modified, suspended or removed without notice.
Groundwork makes no guarantee that:
outputs will always be accurate or complete;
every contractual risk or obligation will be identified; or
the Platform will operate uninterrupted or error-free.
Users acknowledge that AI-assisted technologies are probabilistic and may produce unexpected or incorrect results.
8. Third-Party Providers and AI Infrastructure
Groundwork relies on selected third-party providers to operate and deliver the Platform, including:
cloud hosting providers;
database providers;
payment processors;
analytics providers; and
enterprise AI infrastructure providers.
These providers may process limited customer data on Groundwork’s behalf subject to contractual safeguards where appropriate.
Groundwork uses commercial enterprise AI infrastructure and does not use uploaded customer contracts to train public-facing AI models.
Further information regarding subprocessors, data handling and international transfers is set out in the Privacy Policy.
Groundwork is not responsible for outages, interruptions or failures caused by third-party infrastructure outside our reasonable control.
9. Data Protection and Privacy
Our handling of personal data and uploaded documents is described in the Groundwork Privacy Policy.
By using the Platform, you acknowledge that you have reviewed the Privacy Policy.
10. Platform Availability
Groundwork aims to provide a reliable service but does not guarantee uninterrupted availability.
The Platform may occasionally experience:
downtime;
maintenance periods;
delays;
bugs;
infrastructure failures; or
interruptions caused by third-party services.
Groundwork may temporarily suspend or restrict access where reasonably necessary for operational, maintenance or security purposes.
11. Warranties
Groundwork will provide the Platform using commercially reasonable skill and care. However, except where required by law, Groundwork makes no warranty or representation that:
the Platform will be uninterrupted or error-free;
outputs will be accurate or complete;
every risk or obligation will be identified;
the service will meet every user requirement; or
the Platform will be suitable for every jurisdiction or contract type.
The Platform is provided on an “as is” and “as available” basis.
12. Limitation of Liability
To the fullest extent permitted by law, Groundwork and Dynamic Labs Limited exclude liability for:
indirect or consequential losses;
loss of profit;
loss of business opportunity;
loss of revenue;
loss of contracts;
missed notices or deadlines;
contractual disputes;
project delays;
operational losses; or
losses arising from reliance on AI-generated outputs.
Groundwork’s total aggregate liability arising from use of the Platform shall not exceed the total amount paid by the user to Groundwork during the twelve months preceding the relevant claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.
13. Data Partnership Programme
If you enter into a separate data partnership, founding partner or commercial collaboration agreement with Groundwork, the specific terms of that arrangement will be governed by a separate written agreement.
Where conflicts arise between these Terms and a separate signed agreement, the signed agreement will prevail in relation to the relevant subject matter.
14. Suspension and Termination
You may close your account at any time subject to any applicable billing obligations. Groundwork may suspend or terminate access immediately where:
these Terms are breached;
unlawful or abusive activity occurs;
security risks arise; or
continued access may create legal, operational or commercial risk.
Upon termination:
your right to use the Platform ceases immediately; and
certain operational, legal or anonymised records may be retained where reasonably necessary.
Clauses relating to:
liability;
intellectual property;
AI disclaimers;
governing law; and
surviving operational rights
continue after termination.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
Groundwork may process contracts governed by Scottish law, English law and other supported jurisdictions, however users remain responsible for obtaining jurisdiction-specific professional advice where required.
The courts of England and Wales shall have exclusive jurisdiction over disputes arising from these Terms unless otherwise required by applicable law.
Before commencing formal proceedings, both parties agree to attempt to resolve disputes through good-faith discussions for a period of at least 30 days.
16. Changes to These Terms
Groundwork may update these Terms from time to time to reflect:
platform changes;
operational developments;
legal or regulatory requirements; or
evolving AI functionality.
Where changes are material, we may provide notice through:
email;
account notifications; or
updates within the Platform.
Continued use of the Platform after updated Terms take effect constitutes acceptance of the revised Terms. If you do not accept updated Terms, you must stop using the Platform.
17. General
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. Failure to enforce any provision does not constitute a waiver of our rights.
You may not assign or transfer your rights under these Terms without prior written consent from Groundwork.
18. Contact Details
For legal, privacy or support enquiries:
Groundwork AI
Dynamic Labs Limited
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Legal:nikos@dynamicminds.ai
Privacy: nikos@dynamicminds.ai
